Privacy

Privacy is important to LOGEREN AAN ZEE. When you book accommodation with us, you place your trust in us, and we value that. That’s why we are committed to protecting and carefully handling all personal data you entrust to us.

In this statement, we explain how we use and process your personal information. You can also read how to contact us if you have any questions about your personal data.

LOGEREN AAN ZEE offers online accommodation-related services via its own websites, as well as through other online platforms such as tour operator websites and social media. This privacy statement applies to all our platforms.

If you are a property owner, we also recommend reading our Privacy Statement for Property Owners. Please also refer to our separate Cookie Statement, which explains how LOGEREN AAN ZEE uses cookies.

If you do not agree with this Privacy Statement, you should discontinue using our services. If you do agree, you are very welcome to continue using them.

Your privacy matters to us.

1. What kind of personal data does LOGEREN AAN ZEE collect?

Without certain information, we cannot help you book accommodation. So when you use our services, there are specific pieces of information we ask for. These are generally basic details like your name, contact information, and date of birth.

We also collect information from your computer, phone, tablet, or other device you use to access our services—such as your IP address, the browser you’re using, and your language settings. In some cases, we receive information about you from others or collect other information automatically.

1.1 Personal data you provide to us

LOGEREN AAN ZEE collects and uses information that you provide to us. When you make a reservation, we ask for your name and email address, home address, phone number, payment details, date of birth, and any specific requirements.

When you contact our customer service team, we will also collect information from you. Guests may also be asked to leave a review to help future guests find what they're looking for. We will collect any information you include in your review. In other situations, you may provide us with additional information—for example, when browsing on your mobile device, you may choose to allow LOGEREN AAN ZEE access to your current location or contact list, enabling us to offer you the best possible service and experience.

1.2 Personal data we obtain from other sources

We don’t just receive data from you directly—we also receive it from business partners. Any information we receive from them may be combined with the data you’ve already provided.

For example, LOGEREN AAN ZEE’s booking services may be integrated into the services of our business partners that you can find online. If you use them, you submit your reservation details to our partner, who then passes your data along to us.

We also integrate services from third parties to facilitate payments between bookers and accommodation providers. These providers share payment details with us so we can manage and complete your booking, ensuring everything runs smoothly.

Another example: we integrate phone services into our platforms to allow you to contact the accommodation you’ve booked in case you have questions about your stay. To do this, we receive metadata about these phone calls (such as your calling location, your identity, and the date and duration of the call).

Accommodation providers may also share information about you with LOGEREN AAN ZEE—for example, if you have questions about your upcoming reservation or if there is a dispute regarding your booking.